Claim | Date Audited | Status | Audit type | Auditor |
---|---|---|---|---|
Address Details | 12-02-2024 | Verified | External | Marieke Zandijk |
Review Authenticity | 12-02-2024 | Verified | External | Marieke Zandijk |
Certificates and quality marks | 12-02-2024 | Verified | External | Marieke Zandijk |
Marketing Claims (Secondary Research) | 12-02-2024 | Verified | External | Marieke Zandijk |
Marketing Claims (Primary Research) | 12-02-2024 | Pending | External |
We audit verifiable claims to ensure you get accurate information.
The Fairclaim Foundation is a non-profit project, offering completely free audits. This ensures that Fairclaim has no financial motive for engaging in unethical practices. Our goal is to foster transparency in (online) communication.
Order Legend is a service designed to help Shopify stores get more orders through Google Shopping Ads. Here’s a breakdown of how it works:
Upon the request of a visitor, we conducted an audit of their claims. Our evaluation determined that the claims are adequately substantiated by evidence and documentation. Furthermore, we reached out to a representative selection of their clients, who corroborated experiences consistent with those delineated in the reviews and testimonials provided.
Additionally, we initiated contact with a subset of the highlighted reviews featured on their homepage via LinkedIn, verifying their legitimacy and authenticity. Concurrently, we meticulously assessed the quality marks and certificates referenced, confirming their accuracy.
However, an identified area for enhancement pertains to the clarity of contact information. The office address, while available on the UK Government website, is not prominently displayed on their webpage.
Overall, our experience with Order Legend has been characterized by a high level of transparency. In comparison to other Google CSS partners that operate on a commission basis for Shopping Ads, none have demonstrated the same degree of transparency as Order Legend.
Assessment Method: So far, the assessment has been based on secondary research, which means we haven’t directly interacted with Order Legend.
Focus: Fairclaim is evaluating Order Legend’s marketing transparency.
Current Rating: Based on secondary research, Order Legend gets a perfect score (5 stars) for marketing transparency. However, Fairclaim withholds the full rating (4 stars currently) until we conduct a more in-depth evaluation.
Next Step: Fairclaim plans will invite Order Legend to participate in a “Primary Audit,” for a more direct and involved analysis likely involving access to data or direct communication.
In simpler terms, Fairclaim is researching Order Legend and is impressed by their clear marketing practices (5 stars for transparency). However, they want to do a more thorough evaluation (Primary Audit) before giving them the highest possible rating (5 stars overall).